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RSG, Inc. lives a unique culture that fosters creativity and innovation.  Our company provides a work environment where encouragement is practiced to achieve excellence through our Steward Leadership model.  We believe building great character builds a great business and we place people and results over self-concern.


Katie Waxer                                                                                                                                                                                                           


Katie Waxer
President/CEO
770-521-8890
kwaxer@rsgworldwide.com

Katie Waxer is the founder and president of Recruiter Solutions Group, Inc. Ms. Waxer started RSG in 1998 on a small budget and has grown the company into
a $5.2 million success. She is an innovative visionary that is dedicated to her passion to bring people and companies together to create a winning situation for
 all that partner with her company. The growth that RSG has experienced over the last two years is considered phenomenal.


First focusing on building the staffing and recruiting business, Ms. Waxer was successful in establishing a portion of the very competitive staffing and
recruiting industry in Atlanta, Georgia.


Her visionary and innovative strengths helped guide her to the great opportunities of changing the way support is performed, and into a level of service
never before reached by other companies.


Securing the outsourced contract for the mission critical complex technical support/customer service division of our flagship account, Chick-fil-A, is a true
example of the ethic, culture and business acumen that Ms. Waxer possesses.


Prior to founding RSG, Ms. Waxer held various managerial and executive positions working with CEOs and other top leadership with large corporations in
the Atlanta area. Her humble beginnings started as an entry-level recruiter at Aerotek in 1994. It was here where she learned and developed the foundation
of a great work ethic that is still used on a daily basis. Ms. Waxer worked her way up to an executive position with a start up firm, Tech Solutions, out of
Charlotte NC, which she was an intricate part of the company’s growth into multiple locations across the US. It was during this period of time when Katie
came to the realization that she possessed the skill set and confidence to form her own
company, RSG Inc. in 1998.


Ms. Waxer earned a Bachelor of Science in Sociology from Louisiana Tech University in 1993. She is a Cornerstone Member of the Georgia Chamber of
Commerce, a member of U.S. Senator Saxby Chambliss’ Leadership Council, and a Certified Member of the Woman Owned Business Enterprise National
Council.




        
Kerry Leo                  
Executive VP/CIO
kerry@rsgworldwide.com
770-521-8890


Kerry Leo serves as executive vice president and CIO for Recruiter Solutions Group, Inc. He is responsible for information technology solutions, contact center business growth, and overall operational leadership of RSG.

Prior to joining RSG in 2008, Mr. Leo was the senior supervisor of the Chick-fil-A client services computer help line where his leadership responsibilities included providing strategic and tactical information technology support, primarily within the POS and back office systems of the 1300+ Chick-fil-A restaurants. Mr. Leo was a working member of many strategic and tactical cross-functional teams across the organization, including the menu execution team for Chick-fil-A. He arrived at Chick-fil-A to manage and facilitate ramping up the computer help line team for critical POS and back office application support. As a result, the team successfully grew from eight agents to 65. Mr. Leo helped to develop many leadership and performance efficiency processes, along with ancillary teams, including the help desk training team, level 2 escalated support team, root cause analysis team, support automation tools development, and help desk QA team.

Before joining Chick-fil-A in 2002, Mr. Leo held several positions at Radiant Systems, Inc. Beginning in 1998 as a Systems Engineer, promoted to Industry Support Manager, and finally as Product Manager within the client services organization. Mr. Leo was instrumental in building the QSR support team that supported several clients, including Chick-fil-A, that utilized a new, mission-critical, POS software and hardware solution.  In his product manager role he was responsible for driving proactive support tool automation development.

Mr. Leo earned a Bachelor of Business Administration from AIU. He also received his technology training at Gainesville State College and Lanier Technical Institute
.



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