RSG, Inc. Onsite Support Delivering Best-In-Class Services
|
RSG Onsite support provides fast and reliable on-site IT services. RSG provides delivers a low cost, low overhead, flexible alternative to large on-site hardware support companies.
Our technicians have been thoroughly screened, are A+ certified, and have 3 or more years of industry experience and are insured to carry out the work.
Through our quality control programs RSG is prepared to quickly and efficiently solve any hardware issue, troubleshooting, or training using our proven and comprehensive support methodology. This guarantees that all customers consistently receive high quality support at lower costs.
RSG provides the following services:
-
Contracted service call
-
Part swaps
-
Multi-vendor support
-
Troubleshooting assistance
-
Testing network traffic on site
-
Site evaluations
-
Hardware installation
-
Cabling and bracketing
-
Networking
-
Installation/ Move/ Add/ Change
-
Preventative maintenance
-
Meeting a next-flight-out part
Benefits to customers include:
-
RSG is the single point-of-contact for resolving issues and managing parts, technicians, and all notifications
-
Consistently fast, high-quality service
-
Fast access to your site locations
-
Provides technical expertise and have a strong knowledge base
-
Free up your personnel to focus on customer service and store operations
|
|